Once your order is dispatched, you will receive a shipping confirmation email containing a real-time tracking link.

Yes, we offer international shipping with typical delivery times ranging between 7–14 business days.

Address changes must be made before dispatch; we are unable to redirect packages once they have been handed to our delivery partners.

We partner with trusted global carriers to ensure your massager arrives safely and securely at your door.

We ship in secure, professional packaging designed to protect the electronic components during transit.

Please contact our support team within 48 hours of delivery if your item is damaged so we can provide an immediate resolution.

If there is no movement on your tracking link for more than 3 business days, please reach out to our team for an investigation.