Warranty Policy – Dr. Shtaygen Stander

1-Year Limited Warranty

The Stander 1.1 includes a 1-Year Limited Warranty covering manufacturing defects under normal use.

This warranty reflects our commitment to quality, durability, and long-term reliability.

About The Stander

The Stander is a professional-grade ergonomic stand designed to support books, laptops, and tablets while improving posture and reducing neck strain.

Learn More

Ergonomic Adjustable Book Stand – The Stander by Dr. Shtaygen

Warranty Coverage

This Warranty Covers:

  • Structural defects in the aluminum frame
  • Mechanical failure of tension joints under normal use
  • Manufacturing defects in materials or workmanship

Coverage applies when the product is used as intended and under normal conditions.

What Is Not Covered

This warranty does not cover:

  • Damage resulting from misuse or abuse
  • Unauthorized modifications
  • Accidental damage or impact
  • Cosmetic wear from normal use
  • Damage caused by improper storage or exposure to excessive moisture
  • Damage to the plastic parts of the page holders, unless it is broken on arrival.

Warranty Registration

To activate warranty coverage, your product must be registered within 30 days of purchase.

Register your Stander 1.1 warranty today

Proof of purchase or email registered within the warranty submission timeframe is required for all warranty claims.

Coverage

The warranty covers manufacturing defects under normal use.
It does not cover misuse, accidental damage, or unauthorized modifications.

Eligibility

  • Valid proof of purchase required and/or
  • Warranty registration
  • Applies to the original purchaser only

How to File a Warranty Claim

To submit a warranty claim, please contact us here:

Contact Dr. Shtaygen Support

Include:

  • Your order number
  • A description of the issue
  • Photos of the product

Our team will review your claim and provide next steps.

Resolution

If a valid manufacturing defect is confirmed, we will, at our discretion:

  • Repair the product
  • Replace the defective component
  • Replace the product
  • Issue a refund where appropriate