Shipping policy

Shipping Information

We currently ship to customers in the United States, Israel, and select international destinations.

Available shipping options are displayed at checkout and may include:

  • Economy Shipping
  • Standard Shipping
  • Express Shipping
  • Local Pickup (Israel only, where available)

Order Processing Time

All orders are processed within 1–3 business days after payment is received.

During periods of high demand, processing times may be slightly extended.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.


Estimated Delivery Times

Delivery times vary based on destination and selected shipping method:

  • United States: most orders arrive in 2–8 business days (Standard, Economy or Expedited), shipping is calculated at checkout and free with Prime, and returns are free for 30 days.
  • Israel: orders ship Sunday and Wednesday, and home delivery takes 2–3 business days after that. It is ₪350 plus shipping. Free pickup is in Jerusalem, Beit Shemesh, Efrat or Beit Hilkiya, chosen at checkout. Returns are free for 30 days.
  • International: about 7–21 business days, quoted at checkout, and duties and taxes are the customer’s responsibility.

Please note: Delivery times are estimates and may vary due to carrier delays or customs processing.


Shipping Costs

Shipping rates are calculated at checkout based on:

  • Destination
  • Shipping method
  • Order size and weight

All available options and final costs are shown before completing your purchase.


Tracking Your Order

All orders include tracking.

You can track your shipment using:

  • The link in your shipping confirmation email
  • The “Track Your Order” page on our website

Address Accuracy

Please ensure your shipping address is entered correctly at checkout.

Once an order has been dispatched, we are unable to modify or redirect the shipment.


International Shipping & Customs

International orders may be subject to:

  • Customs duties
  • Import taxes
  • Additional fees

These charges are determined by the destination country and are the responsibility of the customer.